Technology Solutions:

• Provide strategic guidance to clients on general technology and IT infrastructures
• Provide expert technical assistance to clients, including training and feedback
• Meet with clients to determine project requirements and goals; define the scope of the partnership, plan timelines, and set deadlines
• Travel to client locations to collaborate on projects
• Communicate with staff at all levels of client organizations
• Conduct research as needed to gain a thorough understanding of customers’ system specifications, work practices, and the nature of the business
• Define client hardware, software, and network requirements
• Analyze customers’ IT needs; provide independent and objective advice for improvement
• Develop solutions and present proposals to clients orally and in writing
• Implement agreed-upon solutions for new and improved IT systems
• Assist clients through the change-management process
• Design, test, install and monitor IT systems
• Prepare documentation and progress reports for clients
• Create training materials for client users and other consultants
• Identify potential clients; build and maintain contacts